| It is the customer’s responsibility to inspect all goods upon receipt. Please check goods immediately. Items with decoration, for example printing or embroidery will not be accepted for refund or exchange. Sale Items No refund or exchange will be available. Event Merchandise Items Refund or exchange will be available on items that are in original condition* (subject to stock availability) for a period of 7 days. C2C Stock Items Refund or exchange will be available on items that are in original condition* (subject to stock availability) for a period of 7 days. Custom Made Items No refund or exchange will be available. To make a claim for refund or exchange, please request a Return Authority Request Form, and e-mail: sales@coast2coastsports.com.au or fax: (02) 6581 0455 the document to Coast 2 Coast Sports immediately. Do not under any circumstances return the item/s to Coast 2 Coast Sports without prior authorisation. No responsibility will be taken for goods returned using the incorrect procedure. You will be advised if your request has been approved. If it has been approved, you will be provided with a Return Authority Number (RAN) and instructions on how to return the goods. Please indicate this number on the form and return the form with the goods. If the goods are faulty, Coast 2 Coast Sports will incur any shipping charges and send you the correct products. The products will be returned to the manufacturer for inspection. This process may take up to 10 working days from when Coast 2 Coast Sports receives the product/s. *Original condition: means that items have no personalised decoration, no damage, are unworn, all labels and tags intact and are in their original packaging. |
